Key Account cum Customer Service Manager

    Main responsibilities: Under the guidance of the Sales Manager, the appointed individual will play a pivotal role in driving the company's revenue growth by attaining sales targets within the designated territory and/or customer accounts.

    Primary Responsibilities:

    ⦁ Implement sales strategies tailored to RBIS (Retail Brands & Information Solutions) Master Customer programs within a specified geographic region.

    ⦁ Execute sales initiatives across the entire IBMS product range for designated key customer accounts (including factories, vendors, and agents).

    ⦁ Disseminate market insights and competitor analysis to inform company strategies.

    ⦁ Identify and cultivate sales leads, taking ownership of nurturing relationships with these prospects.

    ⦁ Maintain meticulous records of customer interactions, including call reports, account plans, and sales documentation, ensuring accuracy and timeliness.

    ⦁ Collaborate within the team to identify challenges, propose solutions, and contribute to operational and sales effectiveness through participation in various projects.

    ⦁ Cultivate and sustain relationships with target stakeholders, including factories, vendors, agents, and purchasing offices of Master Customers.

    Requirements:

    ⦁ Bachelor's degree in any field.

    ⦁ Minimum of 3 years of experience in sales.

    ⦁ Demonstrated experience in team building and management, overseeing teams of 3-5 members.

    ⦁ Proficiency in both English and Japanese is essential.

    ⦁ Strong computer skills.

    ⦁ Excellent interpersonal skills, coupled with responsiveness and high self-motivation.

    ⦁ Customer-centric approach, with a strong work ethic and trustworthiness.

    ⦁ Proficiency in product knowledge, market analysis, sales techniques, and managerial competencies.

    Interested candidates can send their resumes to huyen.nguyen@ev-search.com for further discussion.

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