Customs Clearance & Regulatory Compliance
- Handle all customs documentation and ensure full compliance with local import/export regulations
- Coordinate with customs brokers, clearing agents, and relevant government authorities (e.g., MFDS) to ensure smooth clearance processes
- Monitor regulatory changes and proactively update internal stakeholders
- Manage HS code classification, labeling compliance, and certification requirements for both food and non-food items
Inbound & Outbound Logistics
- Plan and manage inbound shipments from overseas suppliers and regional hubs
- Coordinate outbound shipments to warehouses, training centers, and retail outlets
- Track shipment status, manage timelines, and resolve delivery or clearance issues
- Proactively identify delays or risks and escalate with mitigation plans
Vendor, Freight & 3PL Coordination
- Liaise with freight forwarders, transportation providers, and 3PL partners
- Coordinate shipping schedules and ensure service-level compliance
- Support rate negotiation and cost optimization initiatives
Documentation, Data & System Management
- Prepare and review shipping documents, including invoices, packing lists, B/Ls, and certificates
- Maintain accurate and timely records of import, export, and domestic logistics activities in ERP systems (e.g., NetSuite, SAP)
- Ensure data consistency between physical shipments, system records, and financial documentation
- Manage and analyze shipment, cost, and inventory-related data using Excel (e.g., trackers, reconciliation files, status dashboards)
End-to-End Ownership, Reporting & Escalation
- Take end-to-end ownership of import operations from order readiness through post-clearance follow-up
- Act as the key point of contact for APAC HQ, suppliers, and internal cross-functional teams
- Provide structured, timely reporting on shipment status, risks, and action plans
- Escalate issues proactively with clear recommendations and next steps
Process & SOP Management
- Develop, maintain, and continuously improve SOPs related to import, customs clearance, and logistics operations
- Support process standardization to prevent operational and compliance risks
Qualifications Requirements
- Bachelor’s degree or above in Supply Chain Management, Logistics, Warehouse Management, or a related field
- Minimum 5+ years of hands-on experience in import operations, logistics, or supply chain management
- F&B import experience strongly preferred, including food testing, Korean labeling, and regulatory compliance
- Proficiency in ERP and logistics systems (e.g., NetSuite, SAP)
- Advanced proficiency in Excel (e.g., Pivot Tables, VLOOKUP/XLOOKUP, data reconciliation, tracking and reporting)
- Strong ability to manage multiple processes, priorities, and deadlines simultaneously
- High level of ownership, accountability, and attention to detail
- Ability to work independently with minimal supervision in a fast-paced environment
- Excellent communication and stakeholder management skills
Language
- Business-level English proficiency required
- Mandarin proficiency is a plus but not mandatory
HOW TO APPLY: Please send your CV to the consultant in charge:
E-mail: dung.le@ev-search.com
All applications will be considered without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any other non-merit factor.
