Overview
Digital Manager will be in charge of a combination of core technology and cutting-edge solutions for physicians, patients, and other members of our ecosystem. Over the number of digital projects implemented, a major emphasis will be placed on value creation and return on investment.
Responsibilities
- Hold full accountability for Vietnam’s digital technologies; digital in this case refers to technologies that are used to support engagement with our external stakeholders (doctors, patients, governments, etc.)
- Take the lead in upskilling the business on digital concepts, technologies, and best practices
- Ensure the business takes a long-term approach to digital initiatives, including advertising, technology updates, and future content-planning
- Enable a greater visibility within the business on digital analytics and value generated
- Provide strategic input to commercial and medical teams within Vietnam, with a focus on digital uplift and innovation
- Develop a short-term plan and long-term roadmap to deliver business success through digital for the market
- Coordinate with Vietnam’s Head of IT and the Asia digital lead to ensure alignment of global and regional initiatives and strategy
- Ensure business satisfaction of digital is high, based on regular engagement surveys with the commercial/medical teams and leadership
Qualification
- Proven experience in the development and launch of digital (marketing) initiatives
- Deep experience in understanding (external) customer journeys and designing new customer experiences
- Entrepreneur, with a proactive mindset with excellent business awareness and understanding
- Excellent team-working skills (especially in a culturally diverse, demanding environment) and a willingness to get alongside issues, provide clear direction and drive results
- Strong track record of delivering Digital solutions with clear outcome metrics
- Ability to develop and create compelling business cases to promote new technologies and outcomes to the business
- Strong communication and influencing skills
Preferred qualification
- Sophisticated working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and find opportunities for improvement
Success Profile - Qualification and Experiences (Desirable)
- Degree or relevant business qualification
- Experience in the Pharmaceutical or similar industry
- Experience in developing partnerships with the digital and startup ecosystems
- Experience managing teams, with excellent team-working skills (especially in a culturally diverse
environment) and a willingness to get alongside issues, provide clear direction, and drive results - Ability to Identify and deliver POCs of innovative technology solutions
- A leader within Pharmaceutical thought leadership networks and organizations
Key Stakeholders: - Head of IT, Vietnam
- Digital Lead, Asia
- Business / functional representatives within the Marketing Company (Commercial & Medical)
- Any other local innovation or digital staff
- Internal technical teams such as the GTC team
- Digital vendors and innovators
- 3rd party suppliers at contract management level
- External network relationships
HOW TO APPLY: Please send your CV to the consultant in charge:
Mr. Minh Nguyen
E-mail: minh.nguyen@ev-search.com
All applications will be considered without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any other non-merit factor.
