Role Overview
The COO will lead and oversee end-to-end business operations, ensuring that the company delivers high-performance, secure, and scalable solutions while achieving its strategic goals. The ideal candidate has deep experience in product-led tech startups, preferably in cybersecurity, communication tools, or privacy tech, and excels at building operational frameworks for scale, agility, and compliance.
Key Responsibilities
- Own day-to-day operations across product delivery, support, compliance, HR, finance, and infrastructure.
- Translate strategic vision into scalable execution plans that align with mission and business goals.
- Build and lead cross-functional teams, ensuring alignment across tech, business, and customer functions.
- Ensure data security, privacy compliance, and operational resilience across all touchpoints.
- Develop KPIs and dashboards to track business performance and operational efficiency.
- Work closely with the CEO on fundraising, strategic partnerships, and global expansion.
- Establish robust vendor and partner networks to support scaling infrastructure.
- Foster a culture of transparency, accountability, and continuous improvement.
Qualifications
- Minimum 8 years of experience in operations, with at least 3–5 years in a senior leadership role at a tech company.
- Proven success in leading operations for distributed or cross-border teams of 100+ employees.
- Strong track record in scaling operations in SaaS, VPN, messaging, or cybersecurity environments.
- Experience in scaling operations in fast-paced, product-led organizations.
- Strong leadership, team development, and cross-functional coordination skills.
- Deep understanding of business operations, compliance, data security, and distributed teams.
- Strategic thinker with hands-on execution ability.
- Bachelor’s in Business, Engineering, or Computer Science; MBA or Master’s preferred.
- Fluent in English (written and spoken).
HOW TO APPLY: Please send your CV to the consultant in charge:
Ms. Hoa Nguyen
Email: hoa.nguyen@ev-search.com
All applications will be considered without regard to race, color, religion, sex (inclusing pregnancy and fender identity), national origion, political affiliation, sexual orientation, mariatal status, disability, genetic information, age, membership in an employee organization, parental status, military service or other nonmerit factor
